ChatGPT

Last verified November 11, 2026

Stuck?

Quick fixes for ChatGPT.

Find your problem, try the fix, and get back to it. Still stuck after a minute? Raise your hand.

Settings and setup

My screen doesn't match the site.

Menus move. Look for the same words nearby, or ask ChatGPT "Where is the setting for...?" and name it. Then tell a facilitator, so we can fix the site.

It asks me to approve everything.

Go to Settings, then Plugins, and set Default permission to Allow low-risk tools. ChatGPT still asks before it saves each draft. Click Allow. If it asks to send, click Decline.

The interview only asked a few questions.

The prompt probably didn't paste in full. Use the Copy button, not click and drag. Start a new chat and paste it again.

It already seems to know things about me.

That's memory from your earlier chats. If what it knows is right, keep going. If it's wrong or out of date, say so, and it will ask.

ChatGPT told me to paste my instructions somewhere else.

Trust the site. An AI's idea of its own menus is often out of date. Use the click path on the step.

I ran out of time in the interview.

Type "pause." It gives you a one-line summary, and you can finish later in the same chat.

Email and calendar

Outlook won't connect, or it asks for an admin.

Outlook needs a work or school Microsoft account, and your Microsoft admin or IT company has to approve the connection. That usually can't happen in the room. Skip email today and do More to build instead.

My email is Yahoo, iCloud, or personal Hotmail.

There's no connector for those. Skip the connect step. Do More to build, or paste a few emails into the Inbox Assistant when it asks.

It can read my email but can't save drafts.

Reconnect Gmail and tick Select all on Google's permission screen. With a box unticked, ChatGPT can read your mail but can't save drafts.

Inbox Assistant

It says it can't see my email.

Make sure the Gmail plugin is connected, and that you picked inbox assistant from the @ menu before you sent your message.

No drafts showed up in my Drafts folder.

Open the email thread itself and look for the draft there. If it's not there either, reconnect Gmail and tick every box on Google's permission screen.

It asked if I want to send something.

Say no. The skill never sends. Open the draft and send it yourself if it's right.

My name shows up twice at the bottom of a draft.

Your email signature already adds it. Tell it "no sign-off on drafts," and add that line to My settings so it sticks.

Times in the report are off by an hour.

Check the Time zone line under My settings.

Filing didn't do anything.

Filing is probably still OFF. If it's ON, reconnect your email and tick every permission box.

It missed an email I expected to see.

Ask it to "run my inbox sweep for the last 7 days." If it keeps missing one kind of email, add that sender or topic to Priority people.

The skill didn't start when I typed the phrase.

Type @, pick inbox assistant, then send the phrase. Typing the phrase alone doesn't always load the skill.

Upload rejected my skill file.

Use Create with editor instead of Upload, and paste your skill into the Instructions box.

More to build

It didn't draw the flowchart.

Some setups can't draw inside the chat. You'll get the flowchart as boxes and arrows in text. Same steps, same decisions.

It couldn't open my price page.

The prices have to be on a public page as text. Prices inside an image, a PDF, or a customer login can't be read reliably. Use a price list file instead.

It made up a price.

Your price list didn't load. Paste it again, then ask for the quote again.

It can't save a skill from the chat.

Save the prompt in your Project instructions instead. It works the same way every time you open a chat there.

When all else fails

Nothing here matches my problem.

Ask ChatGPT itself. Copy the prompt below, fill in the brackets, and paste it in. For where a menu lives, trust the site first.

Ask the AI
I'm trying to [what you're doing] in ChatGPT and I'm stuck. Here's what I see on my screen: [describe it, or paste a screenshot]. Walk me through fixing it, one step at a time, and wait for me after each step.

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